This Privacy Policy describes how Tecno Assist (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from www.tecnoassist.net (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you, the user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated”date, and take any other measures required by applicable law.
To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term “personal information,”we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information you send us directly through our Services may include:
Some features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
We may also automatically collect certain information about your interactions with the Services (“ Usage Data ”). To do this, we may use cookies, pixels, and similar technologies (“ Cookies ”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interactions with the Services.
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the following section, Third-Party Websites and Links.
Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with running our store with Shopify, see https://www.shopify.com/legal/cookies . We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics and better understand user interactions with the Services (in our legitimate interest in administering, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site to better personalize services, products, and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may result in the incorrect functioning or unavailability of some Services, including certain general features and functionality. Additionally, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
Under certain circumstances, we may disclose your personal information to third parties for contractual fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy. These circumstances may include:
the following categories of personal data and sensitive personal data about users for the purposes set out above in “How we collect and use your personal information” and “How we disclose personal information” :
| Category | Recipient categories |
|---|---|
| Identifiers such as basic contact information and certain order and account informationCommercial information, such as order information, purchase information, and customer service informationInternet or other similar network activity, such as usage dataGeolocation data, such as locations determined by an IP address or other technical measures | Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer service partners, and data analytics providers)Business and marketing partnersAffiliates |
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of engaging in advertising and marketing activities, as follows.
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on these sites. Information provided in public or semi-public places, including information shared on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms without limitation as to their use by us or a third party. Our inclusion of such links does not, in and of itself, imply any endorsement of the content of such platforms or their owners or operators, except as disclosed on the Services.
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request deletion.
As of the effective date of this Privacy Policy, we are not aware of any “sharing” or “selling” (as those terms are defined in applicable law) personal information of individuals under the age of 16.
Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.”Furthermore, any information you send us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on several factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute; they may only apply in certain circumstances, and in some cases, we may refuse your request as permitted by law.
You can exercise any of these rights where indicated on our Site or by contacting us using the details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
If you have any complaints about how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to challenge our decision by contacting us using the contact details below or lodge your complaint with your local data protection authority. For the EEA, you can find a list of responsible data protection supervisory authorities here.
Please note that we may transfer, store, and process your personal information outside of the country in which you live. Your personal data is also processed by staff, third-party service providers, and partners in these countries.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission’s standard contractual clauses or any equivalent contract issued by the competent authority in the United Kingdom, as applicable, unless the data transfer takes place to a country that has been determined to provide an adequate level of protection.
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call or email us at rovigo@tecnoassist.net or contact us at Via Vittorio Veneto 82, Rovigo, RO, 45100, IT.
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the data controller of your personal data.
Last updated: December 29, 2024